1. What should I do if I have trouble logging in?
Please follow these instructions:
Check your login details. Your login username is the email address you used for registration.
If you have forgotten your password, please select the “Forgot your password?” option on the Sign In page. Complete the information regarding your registration details and select the “Reset your password” option.
Please make sure that your web browser accepts cookies.
The ambitionmarket.com website may be undergoing system maintenance. If so, please wait 30 minutes and try again.
If you are still unable to access your account, you can contact our Customer Service Department at support.ambitionmarket.com and indicate the problem. We will assign a new password for you and you can change it once you log in.2. Can I get a discount if I make a larger order?
Yes, the more pieces you purchase, the higher the discount. For example, if you buy 10 pieces, you will obtain a 5% discount. If you are interested in purchasing more than 10 pieces, we would be happy to provide you with a quote. Please contact our Sales Department on Support@ambitionmarket.comand provide the following information:
– The product(s) that you are interested in
– The exact order quantity for each product
– Your desired timeframe
– Any special packing instructions, e.g. bulk packing without product boxes
Our Sales Department will reply to you with a quotation. Please note that the larger the order, the more postage you will save. For instance, if your order quantity is 20, the average shipping cost per unit will be much cheaper than if you just buy one piece.3. What should I do if I want to add or remove the items in the cart?
Please sign into your ambition market account and select the shopping cart on the top right of the page. You will be able to view all of the items that are currently in the shopping cart. If you wish to delete an item from the cart, simply click on the “Remove” button next to the item. If you wish to change the quantity for any individual item, simply enter the new amount you want to purchase in the “Qty” column.
2. After making a payment, can I change my billing or shipping information?
3. How do I know if my payment has been received?
5. Can I use other payment methods to pay for the order, such as a credit card or an offline payment method?
6.Why am I being asked to “Verify” my payment?
2. How do I change my shipping address?
3. When will I receive my items after I place an order?
4. Do you ship to my country and what are the shipping rates?
5. Why is the shipping cost on some items so expensive?
7. How do I know if my items have been shipped or not?
9. Why is my tracking number invalid?
10. If Customs duties are incurred, who is responsible for them?
After Sales FAQs
2. How can I return purchased items to ambition market?
3. Under which circumstances would an item be able to be exchanged or returned?
4. Where do I return the item?